Terms and conditions
CONFIRMATION POLICY
The ski school reserves the right to make any changes to the program and price.
In the event that the School considers the number of participants in a group course to be insufficient, it reserves the right to convert the amount paid by the customer for this course into private lessons, considering the price list in force in the period in question.
To complete the booking, we ask for the balance at the time of confirmation which must be paid before the lesson.
Only by showing the booking ticket to the instructor (paper or e-ticket on smartphone) entitles you to attend the lesson or course.
1 hour of individual lessons is 50 minutes long, the same way for group courses: end 10 minutes earlier (15 minutes in the case of the course for children aged 6-13 years) than the start of the next hour.
PAYMENTS
We accept online payments by our website or payment link issued by the School’s offices, by bank transfer and with all major credit cards (NO American Express).
CANCELLATION POLICY
Ski courses and lessons booked and not attended will not be refunded.
90% of the advance paid will be refunded if the cancellation will be until 3 days before the start date of the booking.
No refund will be made for cancellations that occur less than 3 days before the start of lessons.
After 3 days, in the event that the customer is unable to carry out the lessons, the School reserves the possibility to give a voucher with a value equal to the unused amount in reference to the mentioned booking expiring in the month of December of year following the current one and in any case can be requested until 10 days from the date of missing from lessons.
After 10 days it will not be possible to make any type of refund or issue credit vouchers.
Lessons will take place in any weather condition.
In the event that the weather conditions prevent the opening of the ski lifts, the services booked and not attended will be refunded by a voucher equal to the value of the amount paid but not actually used.
In serious cases (injury or illness) the 90% of the amount not used by the customer will be refunded only upon a certificate from the first aid at the hospital or from a doctor.
No refunds will be made by cash, but only by bank transfer.
For each day of the weekly group course which will be refunded, in accordance with the cancellation policy of the Ski School, an amount equal to €40.00 will be recognised, while only in the case of courses for children aged 6-13 and Rendy the amount will be of €50.00.
RETURN OF THE MINOR STUDENT
Parents or managers must present themselves at the point agreed with the teacher at the beginning and end of the lesson to return the minor student. In the event of a possible delay the teacher reserves the right to bring the student to the School office.
Uptaded on 07/10/2024.
